Refund policy

Return Policy

At Providence Clothing, we want you to be completely satisfied with your purchase.

Returns

We accept returns within 10 days of the date your order is delivered. To be eligible for a return:

Items must be unworn, unwashed, and in their original condition.
All original tags must still be attached.
Items must be free from stains, odors, pet hair, or any signs of wear.

Non-Returnable Items

The following items cannot be returned:

Sale or clearance items
Gift cards
Items marked as Final Sale
Worn, Damaged after delivery, or washed shirts

Return Process

To start a return, please contact us at support@providenceclothing.store within 10 days of receiving your order. Include your order number and the reason for your return. Once your request is approved, we'll provide instructions for sending your item back.

Refunds

After we receive and inspect your returned item, we'll notify you of the status of your refund. If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for your bank or card issuer to process the refund.

Exchanges

If you received a damaged, defective, or incorrect item, please contact us immediately at support@providenceclothing.store, and we'll make it right.