Shipping policy
Shipping Policy
Last Updated: July 25, 2026
Thank you for shopping with Providence Clothing. We're committed to delivering your order as quickly and efficiently as possible.
Order Processing
- Orders are typically processed within 1–3 business days.
- Orders are processed Monday through Friday, excluding holidays.
- Once your order has been shipped, you will receive a confirmation email with tracking information.
Please note that processing times may be longer during product launches, sales, or holiday seasons.
Shipping Times
Estimated delivery times are as follows:
- Standard Shipping: 3–7 business days
- Expedited Shipping (if available): 2–3 business days
Delivery times are estimates and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your location, shipping method, and the size of your order.
Any applicable taxes or duties will be displayed during checkout where required.
Tracking Your Order
Once your order ships, you'll receive a tracking number via email so you can monitor your package's delivery status.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. Providence Clothing is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, Providence Clothing is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier first. If you need additional assistance, feel free to reach out to us.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item(s), and we'll work to resolve the issue as quickly as possible.
International Shipping
International shipping may be available to select countries. Delivery times, shipping rates, customs duties, taxes, and import fees vary by destination and are the responsibility of the customer unless otherwise stated at checkout.
Questions?
If you have any questions about shipping or your order, we're happy to help.
Email: support@providenceclothing.store
Phone: +1 (385) 290-8564